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Terms and Conditions

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. All items shown on the website should be in stock. The number to the right of each item shows how many of that item is available to purchase, if you try to purchase more than we have in stock a warning message will appear.

If you require more than stated please email or phone and we will do our very best to accommodate you. If on processing your order we find the quantity we show is incorrect or we find that an item is damaged we will contact you via email or phone for you to make a decision whether to proceed or cancel the order. After you have finished your selection, click on 'Cart' to update or alter your order then click on ‘next' to proceed through to Secure Checkout' You will be asked for details that we need to be able to complete the order. Please fill in all the details just in case we have to get in contact with you.

We do not store any card details all transactions are through Pay Pal.

We are happy to receive order by phone. Back order items are not charged until they are shipped.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term in the case that we are no longer able to supply a particular product for some reason.

We reserve the right to charge extra postage for heavy items or to cancel the order.

 VAT

VAT (20%) is included in all prices and is charged on all purchases made within the European Union. Please note for Worldwide purchases the VAT amount is deducted from your order.

Returns & Refunds

If there are any problems with any order sent please let us know and we will try to rectify the problem.

If an order has to be returned to us, you have 7 working days in which to do so. You must email us at info@caricrafts.co.uk including your name, address and order reference.

If you need to return any items sent we ask that you Email us first with the details. We will reply promptly with a returns number which is required for a refund to be made. When the goods have been received and checked by us a refund will be made We also ask that any items returned back to us are packaged properly to prevent damage in transit.

Items that have been opened or used will not be refunded. Regrettably we cannot refund postage, unless a mistake has been made by us.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01633 872619, or 01633 869693 (International +44 1633 872619 or  +44 1633 869693)

Privacy Policy

Cari Crafts do not disclose buyers' information to any other parties

Data collected by this site is used to:

A. Take and fulfil customer orders

B. Administer and enhance the site and service

C. Only disclose information to third-parties for goods delivery purposes

Your use of the online store signifies your acceptance of our full terms and conditions.

 

 


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